Privacy Policy

This Privacy Policy outlines how GinnyZen collects, uses, and protects your information when you visit our store or make a purchase. As an Indian e-commerce brand, we are committed to protecting your privacy in accordance with the Information Technology Act, 2000, and the Digital Personal Data Protection (DPDP) Act, 2023.

1. Information We Collect

We collect information to provide a better experience and fulfill your orders. This includes:

Personal Identifiers: Name, shipping address, billing address, email address, and phone number provided during checkout.
Payment Information: Payment details processed through secure, third-party gateways (we do not store your credit/debit card numbers on our servers).
Technical Data: IP address, browser type, and device information gathered automatically when you browse the store.

2. How We Use Your Information

Your data is used solely to provide "Logically Bold" service, specifically for:

Order Fulfillment: Processing payments, arranging shipping, and providing order confirmations/invoices.
Communication: Notifying you about order status, responding to customer service inquiries, and sending marketing updates (if opted-in).
Security: Screening orders for potential risk or fraud.

3. Cookies

We use cookies to enhance your shopping experience. Cookies allow us to:

Recognize your browser and remember items in your shopping cart.
Understand your preferences based on previous or current site activity.
Compile aggregate data about site traffic to offer better site experiences in the future.
Note: You can choose to disable cookies through your browser settings, though some features of the store may not function properly.

4. Third-Party Services

We share your information with third parties only as necessary to operate our business:

Logistics & Fulfillment: We share your name, address, and phone number with Indian POD platforms like Qikink and courier partners to deliver your T-shirts.
Payment Processors: Secure gateways that handle your transaction data.
Analytics: Tools like Google Analytics to help us understand how our customers use the site.

5. Data Security

We implement a variety of security measures to maintain the safety of your personal information. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems. For payments, we use SSL (Secure Sockets Layer) technology to ensure your data is encrypted.

6. Customer Rights

Under Indian law, you have the following rights regarding your data:

Access & Correction: You may request to see the data we hold about you or ask for corrections to inaccurate information.
Erasure: You may request that we delete your personal data, subject to legal or financial record-keeping requirements.
Withdrawal of Consent: You may opt out of marketing communications at any time by clicking the "Unsubscribe" link in our emails.